We require a Booking Fee of 30% for all appointments 30 minutes or over. We understand that sometimes you will need to change your schedule. We kindly ask for 24 hours notice if you need to move or cancel your appointment or the 30% booking fee will be forfeited. If 24 hours notice is given, then your booking fee will be applied to your next appointment, if you wish to cancel altogether and not make another appointment, we will happily refund you. Please understand that we want all our clients to have the opportunity to visit us when they need to. We operate in time slots and by appointment and because of this we block out a specific time just for you and will sometimes change rosters and call in staff to make sure we can accomodate all our Clients. When a cancellation is made at a time when it cannot be re-filled it is frustrating to both the Therapist and other Clients who may have taken that appointment slot.
We have a relaxation room for your comfort before and after treatments. Refreshments are all complimentary. We have a clean and complete shower facility for your convenience. We have fully equipped treatment rooms, massage pedi chairs and nail stations enabling us to provide the full range of beauty treatments and services in comfort and privacy.
Eftpos and most major credit cards are accepted. Cheques are not accepted. Please feel free to check if you are unsure prior to your appointment.
We also offer interest free payments through ZipPay and for treatment courses we offer payment plans through BeautyPay.
See below for more information on these services.
Available for most treatments on offer. BeautyPay payment plans available.
See above link for more information on this service.
Purchase 5 of the same treatment, receive 1 complimentary.
Upfront payment required.
Late arrival for treatments will mean treatment will have to be cut down. We advise new clients come 15 minutes prior to treatment to fill out consultation sheet. To make yours and everyone’s treatments enjoyable, we kindly ask that you switch off your mobile phone before your treatment.
It is our Policy to not have children in the treatment or relaxation rooms due to health and safety reasons and for the comfort of all Clients. We apologise if this causes any inconvenience but we are not suited to cater for children and do not want to take responsibility for children whilst you are in a treatment. Sorry!
Gift Card are non-refundable and not redeemable for cash; valid for 36 months only unless otherwise stated. Strictly no extensions will be granted.
Please quote your Gift Card number when making your appointment. Voucher must be presented prior to your service or will not be honoured.
As your Gift Voucher can be used by anyone we recommend you put this voucher in a safe place and treat it as cash. Your voucher will not be replaced and will become void if lost, stolen, altered or defaced unless prior authorisation has been given from Management.
PROMOTIONAL VOUCHERS WILL HAVE EITHER A 6 MONTH OR 12 MONTH VALIDITY, this will clearly be displayed on the voucher.
Prices are subject to change, if you have purchased a particular service or treatment there may be a price difference if there has been a price rise. No-shows and cancellations within 24 hours will have cost of service deducted from the Gift Voucher value. All Gift Cards can be used until the full amount on the voucher is redeemed within the expiry period.